![]() Make sure there are no spaces, dashes, or points, and that you start the number with the “+” sign as the first character. Once you have your number, write it down in the International Format (E164 Format) like this: You will need to create your own Twilio account and purchase a number from there. If you do not yet have a number on Twilio, the first step would be to purchase one on their website. Find out which software is best for your business today. You cannot use Aircall SMS or third-party SMSwith Aircall directly using your Twilio numbers. Compare Twilio and Aircall based on features, pricing, verified reviews, integrations & more. However, geographic (non-toll-free) inbound calls are free on Aircall but will be charged on Twilio. Voice Insights helps us quickly detect anomalies in call quality so we can proactively reach out to our customers to get ahead of potential issues. We use these same metrics to monitor carrier networks and strengthen Twilio Super Network. ![]() Your toll-free inbound calls will be charged on both Aircall and Twilio. Voice Insights offers a transparent view of how your calls are performing and how Twilio is performing. Twilio numbers are charged differently than Aircall numbers. If you do happen to have any phone quality issues or need support, you would have to contact Twilio. However, before we go ahead and link your Twilio number to Aircall, make sure you keep in mind the following things:Īircall cannot assist with your Twilio account including invoicing, configuration, and compliance.Īircall will not be able to help with issues that come up from using your Twilio phone number. ![]() This is a great option if you want to keep your SMS services through Twilio while using the Aircall platform for phone calls. The second option allows you to link your Twilio number to Aircall. ⚠️ With this option, you will not be able to send or receive SMS messages through Twilio, since this is not supported on Aircall's platform at this time. Obtenha visibilidade do desempenho do seu sistema para poder identificar, registrar e solucionar problemas. Seus dados de clientes onde quer que você precise Operações. The first option is to completely port your Twilio number to Aircall, which will allow you to use Aircall SMS as well as third-party SMS integrations. Pierre-Baptiste Béchu, Director of Platform & Infrastructure, Aircall. There are a few options to link your Twilio numbers to Aircall. Not sure if Twilio, or Aircall is the better choice for your needs No problem Check Capterra’s comparison, take a look at features, product details, pricing, and read verified user reviews. Whatever reason you have for keeping your number, we understand that switching to a new phone system should not have to mean getting a new number too. Compare price, features, and reviews of the software side-by-side to make the best choice for your. There are many reasons that people may want to keep the phone numbers that they already have.
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